1. Our compliance commitment
As a German tech company offering AI-powered education solutions, we operate in a complex regulatory environment. We see compliance not as a hurdle but as the foundation of customer trust. Our goal is to meet and exceed the highest standards for privacy, security, and ethical AI use.
2. Privacy compliance (GDPR)
Compliance with the EU's GDPR is a core part of our company philosophy.
2.1 Data processing in the EU
We store and process your data only in certified data centers within the European Union (Germany) to ensure GDPR's high protection level. Our hosting partners are located in Munich and Frankfurt.
2.2 Data processing (DPA)
As your data processor, we act strictly on your instructions. We have DPAs in place with all sub-processors pursuant to Art. 28 GDPR.
2.3 Privacy by Design & by Default
Our systems are designed to be privacy-friendly by default. We collect only the data required to provide our services and delete it when it is no longer needed.
2.4 Data subject rights
We ensure you can exercise your rights to access, rectification, deletion, restriction of processing, data portability, and objection at any time - easily and effectively.
3. AI regulation (EU AI Act)
We closely monitor developments around the EU AI Act and have already taken measures to meet its requirements.
3.1 Transparency
We place great importance on transparency. Users are clearly informed when they interact with an AI system. AI-generated responses are labeled as such.
3.2 Risk management
We classify our AI systems according to the AI Act risk categories. Our AI tutors are classified as limited-risk systems, and we fulfill all transparency obligations.
3.3 Human oversight
Although our AI systems operate largely autonomously, we ensure human oversight through appropriate measures to detect and correct malfunctions.
4. Copyright and intellectual property
We respect third-party intellectual property and expect the same from our users.
4.1 Your data belongs to you
Rights to the content you upload remain fully with you. We use your data solely to deliver the services agreed with you.
4.2 No training with customer data
We do not use your content to train our models or third-party AI models. Your data is treated confidentially and not reused for other purposes.
5. Industry standards and certifications
We align with internationally recognized standards for information security and quality management.
6. Contractual compliance
6.1 Terms and Conditions
Our Terms govern the use of our services transparently and fairly. They are always available on our website and comply with German law.
6.2 Data processing agreement (DPA)
For customers who process personal data through our platform, we provide a standard data processing agreement (DPA) pursuant to Art. 28 GDPR. Available on request.
7. Compliance contact
If you have questions about compliance, you can contact us anytime: